Privacy Policy
Site Visit Data: This website records the user’s visit and logs the following information for statistical purposes- user’s ISP address; the name of the top-level domain from which the user access the internet (for example, .gov, .com, .in, etc.); the type of browser used; the date and time this site was accessed; the pages accessed, the documents downloaded and the previous internet address from which the user linked directly to the site. The department will not identify the user’s browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Welcome to the Smart City Mobile Application
Welcome to the Smart City Mobile Application Designed for improving city living through active participation and engagement.
This privacy policy outlines our commitment to safeguarding the privacy and personal information of our users. By using Smart City App, you consent to the collection and use of your information in accordance with this policy..
Data Collection
GPS Location Data: We collect the user's current location.
User Account Information: Includes name, contact information, and other details required for registration and participation.
Device and Usage Data:Information about your device and how you interact with the app. No financial information or in-app purchase data is collected, as our services are offered free of charge.
Use of Data
The data collected is used solely for the following purposes:
- To facilitate real-time tracking of users.
- To enhance user experience and app functionality.
- For internal analytics to improve our services. We strictly prohibit the use of this data for any marketing, advertising, or commercial purposes.
Data Sharing and Disclosure
Your privacy is our priority. We do not sell or trade user data. Information may be shared with third-party service providers only to the extent necessary for the functioning and maintenance of the app. Any such providers are subject to strict data processing agreements.
User Controls and Rights
As a user, you have the right to:
- Access and review your personal data within the app.
- Request correction of any inaccuracies in your data.
- Request deletion of your personal data from our systems.
- Withdraw consent for data processing at any time.
Data Security
We employ advanced security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server facilities. Our security protocols are regularly reviewed and updated.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children and take steps to delete any such information inadvertently collected.
Changes to the Policy
This policy may be updated to reflect changes in our practices or relevant laws. We will notify users of any significant changes through the app or via the provided contact details.
Contact Information
Smart City Thiruvananthapuram Limited
4th Floor, Felicity Square, Statue, Palayam,
Thiruvananthapuram, Kerala 695001